How can I contact PETtrac, the MicroChip database?


Please use any of the following methods:

  • By telephone:


    Just call the PETtrac Database Monday-Friday from 9am til 5:30pm on 0800 652 8 977.

    What if my pet is missing?


    If your pet is missing, please contact PETtrac MicroChip Database 24hr hotline for lost and found microchipped pets on 0800 652 9 977.

  • By post:


    AVID Plc
    PO Box 190
    Lewes
    East Sussex
    BN7 9GD

    Fax: 08450 712355

  • By Email:


    To send us an email click here. This will open a new window from which you can send us an email.
Update My Pet's MicroChip - Pet Insurance (Dogs & Cats) - Vets & Implanters - Contact 24hr UK PETtrac MicroChip Database
  UPDATE YOUR MICROCHIP DETAILS
0800 652 8 977

(Amendments Mon-Fri 9am-5:30pm)
Supported by the National Dog Warden Association