Well, it's really quite simple if you need to update the details for your dog's microchip or cat's microchip, you can do it via one of the following methods:
By telephone:
Just call the PETtrac Database Monday-Friday from 9am til 5:30pm on 0800 652 8 977 and it can all be updated immediately in just a few minutes.
By post: Download a change of details form, print it off, complete it and post or fax it through to the PETtrac Database. Upon receipt
of the paperwork PETtrac will update your pet's MicroChip record and issue a new certificate to you.
AVID Plc
PO Box 190
Lewes
East Sussex
BN7 9GD
Fax:
08450 712355
If you've moved to the UK from overseas: Download a new registration form, print it off, complete it and post or fax it through to the PETtrac Database. Upon receipt
of the paperwork PETtrac will register your pet's MicroChip record and issue a new certificate to you.
AVID Plc
PO Box 190
Lewes
East Sussex
BN7 9GD
Fax:
08450 712355
Which microchip database is your pet registered with?
Whilst the PETtrac MicroChip database is implementing this campaign to encourage pet owners to update their pet MicroChip details, there are other databases in the UK. You can complete the paperwork above,
send it in to PETtrac and we will happily forward the paperwork on to the appropriate database, alternatively if you have the MicroChip number to hand, you can check to see which database you are likely to be registered with:
Important :: If you are outside the UK please check with your vet or shelter for contact details for the appropriate database, as this contact information will not be relevant.